senior functioneel analist

Location: mechelen, mechelen
Date Posted: 09-11-2017
Senior Functional Analyst for the Online Solution team
  • Job description
    • Working in a team of functional analysts handling projects with impact within the 'online' domain.
    • The  systems within the online portfolio consist of mainly customer facing IT applications & apps that are used to support the following business domains:
      • Marketing & sales
        • website
        • eShop
      • Customer care & self service
        • Customer self service portal
      • Mobile apps
        • Telenet Mobile app
        • Telenet Support app
        • Play Sports app
      • Mobility solutions
        • WiFree portal
    • Cooperation with other teams to realize projects End-to-End
      • BSS Sales & Customer service team - customer & product management, contact center and order intake
      • BSS Rating & Billing team: pre-billing, post-billing, realtime rating for mobile and fixed
      • OSS team: technical order management & provisioning
  • Expertise required in
    • Customer facing solution & integration patterns
    • Analysis for custom software development
    • Use case analysis and story writing within an iterative model
    • Experience within the Telecom sector is a plus
    • Technical background is a plus
  • Soft skills required
    • Result driven
    • Clear communicator
    • Team player
Interesse in deze vacature?
Contacteer Rob Peeters
T: 0494 89 02 70


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