2 Netwerk Operations Coördinatoren

Location: Antwerpen, antwerpen
Date Posted: 09-04-2018
Wij zoeken 2 Netwerk Operations Coördinatoren voor een langdurige opdracht in Antwerpen
Start: ASAP
Duurtijd: 6 maanden +
 
 
 
Delivery and capacity management officer
 
  • Responsible for Network services delivery at the regional level with special focus on WAN and Internet services and handover to operations
  • WAN and Internet capacity management and reporting
  • Comfortable with delivering critical infrastructure in line with the availability/ up time requirements and be readily able to communicate with customer and peer organizations regarding project delivery needs
  • Comfortable with creating investment requests for new network infrastructure
  • Continuous focus on customer satisfaction, compliance and standards
  • Continuous improvement of dashboards and reports available in the Network services management and monitoring tools
  • Support the deployment of new services locally and regionally and onboard them in the delivery and capacity management processes
  • Manage data network related relationship with all vendors contracted by Atlas Copco to provide project delivery and execution on the regional level
  • Support the Finance department with controlling over the Network Infrastructure and service delivery at the regional level and at the global level
  • Assist in the alignment and execution of global processes for the IT Infrastructure to ensure compliance with standards and cost efficiency
 
 Network Operation Administrator and CMDB Librarian
 
  • Responsible for quote and order process for outsourced network services with special focus on WAN and Internet services
  • Comfortable with translating technical requirements into quote requests towards our partners,
  • Comfortable to present and justify quotes to our internal customers (local IT managers)
  • Responsible to maintain and optimize the network CMDB, including data accuracy, user support, training and enhancement requests
  • Responsible for the network service request fulfillment process for WAN, Internet, Managed Services, Internet, LAN and WLAN
  • Support all stakeholders in the network service request fulfillment process
  • Cooperation with accounting department on WAN circuit and Internet circuit cost controlling
  • Responsible for periodical KPIs presentation for WAN and Internet circuits to Network Operations and strive for their fulfillment at the regional level
  • Continuous focus on customer satisfaction, improvements, compliance and standards
 
 
Interesse in deze vacature?
Contacteer Rob Peeters
rob.peeters@nxt-it.biz
T: 0494 89 02 70




 


 
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